I am currently holding multiple vouchers given for various reasons (i.e. bumped from flights, poor customer service). My question is whether I can use more than one at a time towards the purchase of a single ticket?
i.e. If the ticket costs $800, can I apply 1 voucher worth $300 , the other worth $350 and then pay the difference in cash of $150?
Thanks.
Also, is it still true that I can call Tech. Support and ask them to put the Web Special (those ridiculous "instant purchase required fares")on hold, and then go to CTO with the vouchers?
Thanks.
Free --
Yes you can use more than one voucher on 1 ticket. In fact, I used 6 on one RTW ticket -- with 5 in my name and one in my wife's name,
--Jim
Bob,
mine came from different sources. I got the majority from Volumebuy.com (if that's the correct name), and a few from other GC outfits as rewards for test-driving a new car, etc. I think the Volumebuy people discontinued the AA GC's, but there might be other websites that offer them... Perhaps you might be able to buy them directly from AA (their meetings desk?), but I'm not sure. Anyone else?
I would add that when buying an international flight paid for either partially or fully with vouchers, you'll save that $70 tax that gets added otherwise. On 3 seats we saved about $200 by using bump vouchers as partial payment on our AA flights to LGW,
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Celebrating 4 years of United Airlines free travel this August!
Some vouchers allow you to "skip" paying the tax on a fare, but not all of them do. I don't know enough about the different types of vouchers, but I recently surrendered two customer-service vouchers to pay for a ticket, and I was happy to see that I got a break on the taxes.
Wish I understood vouchers better to know which ones allow you to skip the taxes, etc.
Thanks for the info, honu...
I have one question...Where can you purchase the "Something Special" certificates that can be combined? It would seem much more valuable to give as a present to someone than a single ticket certificate. This way, the certificate's recipient can actually save multiple certificates for a vacation or trip. I give out a lot of certificates each year to business associates, family members and friends...it would be much better to give them "Something Special" certificates that the total value can be combined with unlimited certificates to pay for their entire fare.
Originally posted by DebBrown:
What tax are you referring to? I just used a $1000 voucher to pay for rt tickets ORD-CUN. The voucher covered the fare price but we were required to pay the taxes separately. Specifically, the voucher covered the $497 fare. We paid tax XD $19.80, UK $19.81 and XT $13.50 totalling $53.11 per ticket.
Can I get this refunded???
I have no idea why this seems (by the posts here) to be a variable thing. The taxes we avoided were those which, when you book a rez on AA.com, and it says that the details of the fare are 432.00 for the fare, and 67.50 taxes are the 67.50 part(on a fare that originally quoted at 499.50). We booked those online, at 499, then went to pick up and pay at a ticket office, and had only ot pay the 432.00 each, since vouchers were used in partial payment.
This was my only experience with this, so I can't comment on other's experiences. I hope this helps.
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Celebrating 4 years of United Airlines free travel this August!
FreeUG:
Regarding your Tech Support/CTO question, the answer is yes, this is the method you must use to use your vouchers at a CTO. I just did it a few weeks ago from a payphone outside a CTO, then walked inside with the vouchers and bought the ticket. I was lucky: my call was immediately taken by tech support and the guy knew exactly what to do. The holds on these tickets are usually short - the guy gave me a 120 minute courtesy hold.
Some people haven't been so lucky getting through to tech support - you might want to search this board to see if people were able to figure out a good time to call them. I called at 10:30 AM CDT.
As an aside, the CTO agents (two very nice people in Irving, TX) were frustrated at the way AA is handling these "instant purchase" fares. Apparently they get a lot of customers walking in complaining about not being able to get the fares at the CTO. These are people willing to do the instant purchase - just not willing or able to do it via AA.com (vouchers, cash, etc.). They understand AA wanting to provide a discounted, maximum-restriction, instant purchase product, but they are frustrated that they aren't able to help customers at all. "Call tech support" is their standard advice...
The vouchers from getting bumped waive the tax (most of it, there are still some small fees that you are charged), and it has a certain code, but I forgot what it is. Other vouchers received from could vary - I always assume those are not, but they may be. My experience with the GC vouchers from volumeby is that they can be combined, but tax is not waived. Again, if you have several vouchers from being bumped you are better off using only one at a time, paying the balance yourself, and saving the others for a separate purchase - thereby saving the tax on each purchase. If you use them once, your subsequent purchases will have the tax. You will save more money in the end doing this.
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DtG
Based on the fact that making a partial payment with a voucher you got from being "bumped" - that the tax is waived. You are better off using only 1 voucher at a time (even for multiple tickets) because the tax will be waived. Then on your next flight, use another one, and your tax will be waived again. If you are using some that don't waive the tax (from gift certificates, or a refund - some other reason) you might as well use them. I would have used my vouchers very differently if I had realized this. Also some reps might think you would get pro-rated for the waiver of tax or don't know about this. I went to one office like this, and I won't go back because they really don't know.
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DtG
Actually, there are 2 kinds of Something Special GC's: the one described by Bob Linderman (only one per ticket), and those which can be combined. With the second kind, certain US taxes are also waived, but only for domestic tickets (or so I was told). I used the combinable GC's for an international ticket, and I was told that I'd be responsible for the whole tax amount. Does anybody else have any experience with this type of GC?
Originally posted by fholt:
I would add that when buying an international flight paid for either partially or fully with vouchers, you'll save that $70 tax that gets added otherwise. On 3 seats we saved about $200 by using bump vouchers as partial payment on our AA flights to LGW,
What tax are you referring to? I just used a $1000 voucher to pay for rt tickets ORD-CUN. The voucher covered the fare price but we were required to pay the taxes separately. Specifically, the voucher covered the $497 fare. We paid tax XD $19.80, UK $19.81 and XT $13.50 totalling $53.11 per ticket.
Can I get this refunded???
Thanks Jim - I seem to be collecting these by the truckload recently.
At aome point, I am thinking about doing a mileage run (proably in the fall) DFW-LHR (via ORD), so these will come in handy.
freeupgrade:
I just recently used a total of 3 vouchers to buy an instant purchase web only fare to TPE. I called tech support and they gave me an extra courtesy hold of an additional 24 hours. I didn't wait since I was not sure I could make it to the CTO the next day, so I drove to the airport and they handled the whole thing right there. Tax was waived and all miles, bonus miles, on line miles, special promo miles, plat. miles have all hit my account.
With regard to the tax issue, I was told that when they give you a voucher at the airport in exchange for being bumped or other direct flight related compensation that the tickets you purchase with it are tax free because 'you've already paid the tax' on the original ticket you were flying under. I'm not sure this makes sense. Afterall, when I write to AA regarding poor service I'm writing regarding a specific flight too and the vouchers I get for those do not deduct taxes. Interestingly enough, I know someone who redeemed their 'complaint voucher' for a ticket and received a new voucher for the difference between the ticket price and voucher amount. The resulting smaller voucher when redeemed was treated as a tax-free voucher. So, I guess the strategy would be to use big 'taxable' vouchers on small tickets to generate a new 'tax-free' baby voucher.
The only certificates that will only allow your to use one at a time are the certificates you can purchase at GiftCertificates.com or 800GiftCertificate.com. These certificates are called "Someone Special" certificates and state right on the reverse of the certificate that only one may be used toward the purchase of one ticket. Therefore, when you purchase these certificates from these web sites (be careful about GiftCertificates.com because they are almost out of business), be aware that you can only use one certificate toward each AA ticket.
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CAN ONE MORE THAN ONE VOUCHER BE USED?