Nearly $3 Million in annual revenue is a lot of cheesecakes. Desserts of Distinction of Portland, Oregon, now 28 years in business, “bakes” to order from any of its 19 fillings and 7 crusts in a choice of portion sizes which are shipped in a range of packaging choices to a considerable number of customers, both large and small. Greg Calhoun, second generation owner/operator with his wife, Cathy, explained, “We had reached a point where our tools for managing our business were managing us. It had become too difficult to execute and grow our business without proper tools.” Greg went on to observe that, “For those formulations managed with BatchMaster Enterprise, we’ve captured every detail and significantly improved our accuracy and inventory management.”

The company makes mostly short production runs, between 100 and 150 batches per day. As you would expect, the owners are both master bakers and resourceful business people. They raced through the $2 Million revenue mark with no more in business management tools than Excel spreadsheets for recipes, tracking sales and inventory, and an Access database for managing batches. Now they rely entirely upon BatchMaster Enterprise and are set up to do Lot Tracking at virtually any level of granularity.

BatchMaster Enterprise Offers Superior Formulation and Distribution Facilities Greg and Cathy have already defined 100 recipes and made each of these resident in BatchMaster Enterprise, representing 30% of their business’s SKUs and 80% of the company’s volume. Several of Desserts of Distinctions’ 30 plus employees use BatchMaster Enterprise for Sales Order, Purchase Order, Inventory and Batch Management routinely throughout each work day. Where before, either Greg or Cathy had to do all the planning, now several others can lend a hand with more accuracy and less effort in less time. “Small businesses get an opportunity to get big only if they can be nimble,” notes Greg. “Our needs exceeded what our office-type software tools could do for us. With BatchMaster Enterprise, we established a whole new paradigm. Now we have the planning and management capacity to grow to a $50 Million company in a very few years, which is part of our business plan. There’s no turning back.